1. Who We Are

In these Terms, “McLeod Street Chiropractic,” “we,” “us,” and “our” refer to McLeod Street Chiropractic and its authorized representatives, service providers, and website/marketing systems acting on its behalf.

These Terms apply to your use of our website, landing pages, intake forms, scheduling pages, advertisements, email communications, SMS/text messaging, and other digital tools connected to our clinic.

2. Website Information Only — Not Medical Advice

The information provided on this website is for general educational and informational purposes only. It is not medical advice, diagnosis, or treatment, and it is not a substitute for assessment by a qualified healthcare professional.

Use of this website does not create a doctor-patient relationship. A clinical relationship is only established after appropriate intake, professional assessment, and acceptance by the clinic.

If you are experiencing a medical emergency, call 911 or seek immediate emergency care.

3. Eligibility and Acceptable Use

You agree to use this website only for lawful purposes and in a way that does not interfere with its operation, compromise its security, or infringe the rights of any other person.

You agree not to:

• Submit false, incomplete, or misleading information;
• Use this website in a manner that may harm, disable, overburden, or impair the website or connected systems;
• Attempt unauthorized access to any part of the website, server, database, or connected software;
• Upload malicious code, malware, or harmful content;
• Use bots, scrapers, or automated systems to extract data without written permission.

4. Appointments, Forms, and Communications

By submitting an appointment request, contact form, intake form, or any other form through this website, you represent that the information you provide is accurate and that you are authorized to provide it.

Submission of a form or booking request does not guarantee an appointment, treatment availability, insurance coverage, or clinical acceptance. Appointments remain subject to scheduling availability, clinic policies, and professional discretion.

If you provide your contact information, you consent to receive service-related communications from us, including appointment confirmations, reminders, rescheduling notices, follow-ups, and responses to your inquiries. Where you separately consent, you may also receive clinic updates, newsletters, promotions, or other marketing communications.

5. SMS, Email, and Electronic Message Consent

If you choose to provide your mobile number or email address, you agree that McLeod Street Chiropractic may contact you electronically regarding your requests, appointments, forms, and clinic services.

Marketing emails and promotional electronic messages are subject to applicable Canadian consent requirements. You may unsubscribe from marketing emails at any time using the unsubscribe mechanism provided, or by contacting the clinic directly.

Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier or plan.

6. No Guarantees or Promises of Outcome

Every person, condition, and response to care is different. Nothing on this website, in our ads, or in our communications should be interpreted as a guarantee of specific clinical results, timelines, symptom resolution, or treatment outcomes.

Testimonials, success stories, before-and-after examples, and patient experiences are illustrative only and do not guarantee that another person will achieve the same result.

7. Third-Party Platforms and Links

This website may use or link to third-party tools, services, or websites, including scheduling systems, maps, videos, analytics, forms, payment processors, social media platforms, and advertising platforms. We do not control those third-party services and are not responsible for their content, availability, or privacy practices.

Your use of third-party websites or tools is at your own risk and may be governed by separate terms and privacy policies.

8. Intellectual Property

All content on this website — including text, graphics, layout, branding, logos, images, videos, downloads, and design elements — is owned by or licensed to McLeod Street Chiropractic unless otherwise stated, and is protected by applicable intellectual property laws.

You may view and print website content for personal, non-commercial use only. You may not copy, reproduce, republish, modify, distribute, or exploit website content without prior written permission.

9. Accuracy of Information

We aim to keep website content accurate and current, but we do not guarantee that all content is complete, current, error-free, or suitable for every purpose. Clinic hours, services, pricing, availability, provider schedules, and other details may change without notice.

10. Website Availability

We do not guarantee that the website, forms, booking tools, or connected services will always be available, secure, or uninterrupted. Maintenance, technical issues, software failures, third-party outages, and other factors may affect access or performance.

11. Limitation of Liability

To the fullest extent permitted by applicable law, McLeod Street Chiropractic is not liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to your use of, inability to use, or reliance on this website, its content, its forms, or connected communication systems.

This includes, without limitation, damages related to delays, interruptions, data loss, system failures, viruses, third-party tools, or inaccuracies in website content.

12. Indemnity

You agree to indemnify and hold harmless McLeod Street Chiropractic and its owners, practitioners, employees, contractors, and service providers from any claims, losses, liabilities, damages, costs, or expenses arising out of your misuse of this website, breach of these Terms, or violation of any applicable law or third-party right.

13. Privacy

Your use of this website is also subject to our Privacy Policy. By using this website or submitting your information through it, you acknowledge that you have read and understood our Privacy Policy.

14. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, website practices, legal obligations, or clinic operations. Updated versions will be posted on this page with a revised “Last Updated” date. Your continued use of the website after changes are posted means you accept the updated Terms.

15. Governing Law

These Terms & Conditions are governed by the laws of the Province of Ontario and the applicable federal laws of Canada. Any dispute arising from or relating to these Terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of Ontario, unless applicable law requires otherwise.

16. Contact Information

If you have questions about these Terms & Conditions, please contact McLeod Street Chiropractic using the details below.